Commercial feasibility + contractual assurance
What outcome does the asker need?
Question Intake
Understand The Question Before Asking Someone To Answer It
The Question Dissection Board separates customer words, system inference, and must-ask-back items across six segments.
Question Dissection Board · EU-RES-2847
Intentcustomer Product Areainferred Customer Contextcustomer Riskinferred Missing Detailmust ask Required Evidenceinferred
Can your platform support regional data isolation with a shared global identity layer? For our EU enterprise customers, can we guarantee regional PII residency while still using shared SSO across regions — and what can we officially promise in the contract?
Identity · Data residency · Enterprise tier
Which product surfaces are implicated?
EU enterprise · renewal in 18 days · Zendesk #88421
Who asked, under what deal pressure?
High — answer may become contractual commitment
What goes wrong if we answer wrong?
Which PII fields? SSO IdP? Existing DPA version?
What must we clarify before routing?
DPA §4.2 · Regional token policy · Architecture memo §2.4
What sources must the answer cite?
Approve Question Scope locks the capsule for routing — missing must-ask items keep the lift locked.
Some Questions Need More Than Search
Route Every Hard Question To A Reliable Answer.
AnswerDove is the AI Expert Answer Operations Layer between your customer-facing teams and the experts who actually know — expert-routed, evidence-grounded, human-approved, and traceable from intake to return.