Developers & Integrations

Embed Expert Answer Resolution Into Any Workflow

Packet Cinema plays one request as frames. Pause to inspect Payload, Permissions, Webhook status, and Error states.

Open API DocsRequest Integration
Packet Cinema · EU-RES-2847 replay
Question Received

POST /v1/questions · EU residency + global identity

OK
Scope Created

Six segments · 2 must-ask-back flags

OK
Expert Requested

3 floors · primaries notified

OK
Evidence Added

4 clauses · 4 sources attached

OK
Answer Approved

4/4 clearance keys turned

OK
Reply Returned

Zendesk + API webhook delivered

OK

Play, Pause, Replace Test Payload, then replay the sequence.

Focus Credentials

Scoped test keys for staging and CI

Generate a key scoped to one workspace.

POST /v1/questions
{ "text": "Can your platform support regional data isolation …", "channel": "zendesk", "case_id": "88421" }
Integrations

Channels where hard questions arrive

ZendeskIntercomSlackTeamsSalesforceNotionConfluenceCustom Systems
Auth

API keys & OAuth

Bearer ad_live_…

API

Core endpoints

  • POST /v1/questions
  • POST /v1/cases/{id}/route
  • POST /v1/cases/{id}/release
Webhooks

Outbound

question.scoped, answer.returned

Some Questions Need More Than Search

Route Every Hard Question To A Reliable Answer.

AnswerDove is the AI Expert Answer Operations Layer between your customer-facing teams and the experts who actually know — expert-routed, evidence-grounded, human-approved, and traceable from intake to return.

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